Frequently Asked Questions
Yes, we work on boots, sneakers, shoes, bags, and leather goods of all types and brands.
Yes, however there are some things even we can’t repair. Staining under the finish or chips and scrapes not on the heel base may not be fully repairable. Please stop by or contact us as each repair can vary on a case by case basis.
We have a great relationship with many high-end name brands, however they do not always provide original pieces. In those instances, we’ll reach out with pictures of our replacement options. Our goal is always to create a final product that you will be happy with and appreciate the attention to detail we give each and every single project.
Most projects range from 1-2 weeks depending on the severity of the project or job. Call us or stop by for more information.
We give every project a deadline and regularly contact customers to inform them that their project is complete. If you have any questions, please do not hesitate to call!
We stand behind our work 100% and are often upfront about setting realistic expectations for larger and more challenging projects. If for any reason you’re not satisfied with your experience, please reach out to us. We’ll do everything in our power to make it right.
Feel free to reach out to our team, and we will be more than willing to help in any way that we can!